Water Damage in the Middle of the Night

10/6/2022 (Permalink)

Our water damage technicians always know what to do with every situation.

When You Need Help the Most

Did you know that SERVPRO® of Central Glendale is available for any fire or water damage services 24 hours a day? That was the case for a residential home in a nearby area. We received a call from a homeowner that was in complete shock that an old pipe had burst from under the structure, flooding the restroom, hallway, and a room holding valuable instruments.

A Watery Situation Turned Good

When our specialists got to the property within 10 minutes, they discovered the entire half of the house was flooded. What was worse, there were electric guitars, amps, and a drum set sitting in 2 inches of water. As soon as our crew chief saw this, he ordered the rest of the team to begin extracting as soon as possible. The property owner immediately signed the paperwork and got in contact with his insurance company.

As the water technicians extracted the water, they made sure every inch of it was removed until the area was manageable. They then set up our professional-grade drying equipment and placed it where it was needed the most. Every 24 hours, one of our techs went to the location, monitored, and recorded how dry the area was getting based on things like humidity. The instruments were luckily covered by the owner’s insurance company, and they had a blast picking out newer ones (as they explained to our office staff). They told us that it was a good thing they called us when they did, or else the damage would have been much worse, and may have had to replace the carpet. They were relieved we were able to save it.

Your Local Water Damage Heroes

When events like this happen, please know you are not alone. Our certified staff is trained to understand what to do when different water damage situations occur. Give us a call now at 818-246-2200 if you are experiencing damage like this. We will help you every step of the way!